Operations Management MCQ Quiz - Multiple Choice Questions & Answers Page 2

11. Which of the following is an objective of quality assurance?

1. To improve quality
2. To reduce cost
3. to increase productivity
4. all of these

12. Which of the following is not an objective of operations management?

1. Customer satisfaction
2. Profitability
3. Timeliness
4. Employee punishment

13. ...............is a recording technique for micro motionstudy.

1. Simultaneous Motion Cycle chart
2. Simultaneous Master Cycle Chart
3. a and b
4. None of these

14. Fixed position layout is also called as ............... of layout

1. Project type
2. Product type
3. a andb
4. None of these

15. ISO 9000 is a ...............

1. International standard
2. National standard
3. Local standard
4. None of these

16. Walter Shewhart is listed among the most important people of POM because of his contributions to

1. assembly line production
2. Measuring productivity in the service sector
3. Statistical quality control
4. Just-in-Time inventory methods

17. Which of the following is not a part of scientific management principles?

1. Replacement of rule of thumb
2. Scientific selection of employees
3. Supervise each worker in detail
4. Coercion

18. Which of the following is theobjective of plant layout

1. Streamline the flow of materials through the plant
2. Facilitate the manufacturing process
3. Minimise materials handling cost
4. all of these

19. ...............is a priority rule that gives top priority to the waiting job whose operation time at a work center is shortest.

1. Material shortage
2. Shortest-processing-time rule
3. a and b
4. None of these

20. ...............is the level of output volume for which total cost equals total revenues

1. Profit
2. Breakeven point
3. sales
4. all of these