Business Communication MCQ Quiz - Multiple Choice Questions & Answers

1. Telephonic conversation is a

1. visual communication
2. verbal communication
3. non-verbal communication
4. written
5. visual communication
6. verbal communication
7. non-verbal communication
8. written

2. Conciseness means ..............................

1. coherence
2. brevity
3. courtesy
4. convincing

3. Good punctuation will not involve ............... ............... ...............

1. both
2. rereading
3. ambiguity
4. misunderstanding

4. Post script appears in a letter ..........................

1. in the end
2. in the beginning
3. in the middle
4. never appears

5. The aim of............... should be the organizations betterment

1. suggestion
2. order
3. warning
4. Counseling

6. Circular letter is meant for ...............

1. secret communication
2. acommunication
3. personal communication
4. Informal communication

7. Communication in an organization should ideally flow...............

1. both ways
2. from top to bottom
3. from bottom to top
4. horizontally

8. Telephonic conversation is a

1. visual communication
2. verbal communication
3. non-verbal communication
4. written
5. visual communication
6. verbal communication
7. non-verbal communication
8. written

9. The American style of writing the date in business letter starts with ...........................

1. year
2. day
3. month
4. time

10. Effective communication can only be achieved when ...................................

1. thoughts are organized
2. the audience is understood
3. feedback is encouraged
4. systematic delivery of speech