Business Communication Multiple Choice Questions and Answers

1. The main objective of communication is

1. control and management
2. control and management
3. information and persuasion
4. information and persuasion
5. skill and personality development
6. skill and personality development
7. need
8. need

2. The main objective of communication is

1. control and management
2. control and management
3. information and persuasion
4. information and persuasion
5. skill and personality development
6. skill and personality development
7. need
8. need

3. Telephonic conversation is a

1. visual communication
2. verbal communication
3. non-verbal communication
4. written

4. The usual forms of greetings used for unmarried women ...............

1. Madam
2. Mr
3. Mrs
4. Gentlemen

5. Communication is a

1. three way process
2. one way process
3. two way process
4. four way process

6. The downward communication flow from

1. a superior to a superior
2. a subordinate to a superior
3. a subordinate to a subordinate
4. a superior to a subordinate

7. ........................... channel of communication called the grapevine

1. horizontal
2. formal
3. informal
4. vertical

8. Examples of oral communication is

1. telephone
2. letter
3. e-mail
4. fax

9. How to make audio-visual communication effective?

1. speak politely
2. the pictures are colourful
3. clearly written
4. silent

10. Written communication includes

1. film
2. reports & forms
3. interviews
4. speaking