Organizational Behavior MCQs Quiz Multiple Choice Questions & Answers

1. Which of the following departmentalization can be considered necessary in an organization where the companys products fall into several categories with very different production methods for each category?

1. Customer
2. Production
3. Process
4. Matrix

2. Which of the following fields has most helped us understand differences in fundamental values, attitudes, and behaviour among people in different countries?

1. Anthropology
2. Psychology
3. political science
4. operations research

3. which of the following is / are included as structure of human mind

1. Id
2. Ego
3. Super ego
4. All the above

4. Which of the following is / are method of managing stress

1. Job relocation
2. Career counseling
3. Recreational facility
4. All the above

5. Which of the following is / are not a method of managing stress

1. Time management
2. Supervisor training
3. Role Analysis techniques (RAT)
4. Rorschach test

6. Which of the following is / are not direct method to solve intergroup conflicts

1. Problem solving
2. Domination by the management
3. Removing key figures in conflict
4. Persuasion

7. Which of the following is a method of measuring attitude?

1. Opinion survey
2. Interview
3. Scaling techniques
4. All the above

8. Which of the following is a reason that the study of organizational behaviour is useful?

1. Human behavior does not vary a great deal between individuals and situations.
2. Human behavior is not random.
3. Human behavior is not consistent.
4. Human behavior is rarely predictable.

9. Which of the following is an environmental force that shapes personality?

1. Gender
2. Height
3. Experience
4. Brain size

10. Which of the following is most likely to be a belief held by a successful manager?

1. Technical knowledge is all that is needed for success.
2. It is not essential to have sound interpersonal skills.
3. Technical skills are necessary, but insufficient alone for success.
4. Effectiveness is not impacted by human behavior.

11. Which of the following is not a biographical characteristic?

1. political affiliation
2. age
3. Sex
4. tenure

12. Which of the following is not a trait dimension in Big 5 personality trait?

1. Extroversion
2. Agreeableness
3. Ego
4. Culture

13. Which of the following is not an attribute of physiological individual difference?

1. Appearance
2. Complexion
3. Attitude
4. Body shape

14. Which of the following is not an attribute of psychological individual difference?

1. Motivation
2. Learning
3. Personality
4. Complexion

15. Which of the following is NOT an important issue relating to goal-setting theory?

1. Goal specificity
2. Equity among workers
3. Feedback
4. Defining the goal

16. Which of the following is not one of the four primary management functions?

1. Controlling
2. Planning
3. Staffing
4. organizing

17. Which of the following is not true of classical conditioning?

1. Classical conditioning is passive.
2. Classical conditioning can explain simple reflexive behaviors.
3. Learning a conditioned response involves building an association between a conditioned stimulus and an unconditioned stimulus.
4. A neutral stimulus takes on the properties of a conditioned stimulus.

18. Which of the following is one of the relationships proposed in expectancy theory?

1. Reward-satisfaction relationship
2. Satisfaction-performance relationship
3. Rewards-personal goals relationship
4. Effort-satisfaction relationship

19. Which of the following is/are not job related source of stress

1. Role ambiguity
2. Role overload
3. Ethical dilemmas
4. Career concerns

20. Which of the following is/are not organizational factors causing stress

1. Task demand
2. Role demand
3. Role conflict
4. Satisfaction

21. Which of the following is/are OD intervention techniques

1. Sensitivity training
2. MBO
3. Quality of work life
4. All the above

22. Which of the following is/are the key features of organization

1. Social invention
2. Accomplishing goals
3. Group efforts
4. All of these

23. Which of the following leadership behaviours are identified by the path-goal theory?

1. Supportive, employee-oriented, laissez-faire and participative
2. Achievement-oriented, supportive, humanistic, and directive
3. Participative, achievement-oriented, directive, and supportive
4. Directive, participative, supportive, and laissez-faire

24. Which of the following methods is/are used to solve intergroup conflicts indirectly

1. Avoidance
2. Encouragement
3. Bargaining
4. All of these

25. Which of the following OB topics is not central to managing employees fears about terrorism?

1. Emotion
2. Motivation
3. Communication
4. work design

26. Which of the following processes deals with how well an individual remembers a models action after it is no longer readily available?

1. Attitudinal
2. Retention
3. motor reproduction
4. reinforcement

27. Which of the following researchers thought that reinforcement was the central factor involved in behavioural change?

1. Pavlov
2. Fayol
3. Skinner
4. Deming

28. Which of the following statements is true about the term ability, as it is used in the field of organizational behaviour?

1. It refers to an individuals willingness to perform various tasks.
2. It is a current assessment of what an individual can do.
3. It refers exclusively to intellectual skills.
4. It refers exclusively to physical skills

29. Which of the following theory is proposed by Clayton Alderfer?

1. Theory X and Theory Y
2. Hierarchy of Needs
3. ERG Theory
4. Theory

30. Which of the following would be least likely to pose a barrier to cross-cultural communications?

1. Tone difference
2. Word connotations
3. Political correctness
4. Differences among perceptions

31. Which one of the following would not be considered a human skill in Katzs structure?

1. Decision making.
2. Communicating
3. resolving conflicts
4. working as part of a team

32. Which organization theory can be understood by IF and THEN relationship

1. System approach
2. Contingency approach
3. Process approach
4. Scientific approach

33. While managing political behaviours in organization, the manager requires discouraging:

1. Negotiation
2. Relationships
3. Self interest
4. Dialogue

34. While the Functions, Roles, Skills, and Activities approaches to management all differ, they all recognize that effective and successful managers must develop which of he following?

1. People skills
2. technical skills
3. Efficiency
4. entrepreneurialism

35. Who proposed bureaucratic structure is suitable for all organization

1. Elton Mayo
2. Henry Fayol
3. F.W. Taylor
4. Max Weber

36. Who propounded X and Y theory of motivation

1. Maslow
2. F. Herzberg
3. Alderfer
4. Mc Gregor

37. Who said Give me a child at birth and I can make him into anything you want?

1. B.F. Skinner
2. Ivan Pavlov
3. Sigmund Freud
4. James Emery

38. Whose concept states that interpersonal and human relations may lead to productivity

1. Elton Mayo
2. Henry Fayol
3. F.W. Taylor
4. Max Weber

39. Your boss never gives you the benefit of the doubt. When you were late back from lunch, he assumed that you had simply taken too much time. He never considered that the elevators were out and you had to walk up 10 flights of stairs. Your boss is guilty of

1. Self-serving bias
2. Selective perception
3. Fundamental attribution error
4. Inconsistency

40. Z theory is a Japanese approach of motivation developed by

1. Mc Clelland
2. William Ouchi
3. Alderfer
4. Mc Gregor

41. .........................is a relatively permanent change in behavior that occurs as a result of experience

1. Behavior modification
2. Learning
3. Motivation
4. Skills

42. ......................is the degree to which an individual is willing to take chances and risky decisions

1. Authoritarianism
2. Dogmatism
3. Risk propensity
4. Tolerance for ambiguity

43. ......................persons are likely to be most successful in the field of advertisement, sales department, public relation etc

1. extroversion
2. conscientiousness
3. internal locus of control
4. external locus of control

44. ......................theory believes that employees dislike work

1. X theory
2. Y theory
3. Z theory
4. None of these

45. .....................are social inventions for accomplishing goals through group efforts

1. Management
2. Organization
3. Leadership
4. Behavior

46. ....................is largely childish, irrational, never satisfied, demanding and destructive of others

1. Ego
2. Super ego
3. Negative ego
4. Id

47. ....................is the extent of rigidity of a persons belief

1. Authoritarianism
2. Dogmatism
3. Risk propensity
4. Tolerance for ambiguity

48. ....................persons feel chronic sense of time urgency

1. Authoritarianism
2. Dogmatism
3. Type A
4. Type B

49. ..................is manipulating and influencing others as a primary way of achieving ones goal

1. Authoritarianism
2. Dogmatism
3. Risk propensity
4. Machiavellianism

50. ..................persons are easy going people and do not feel time urgency

1. Authoritarianism
2. Dogmatism
3. Type A
4. Type B