Business Communication Multiple Choice Questions and Answers

41. On the ............... it is possible to get immediate feedback

1. e-mail
2. letter
3. telephone
4. fax

42. When Respected Sir is the salutation the appropriate complimentary clause is ...............

1. Yours affectionately
2. Yours sincerely
3. Yours faithfully
4. Yours lovingly

43. Appropriate salutation for an application is ...............

1. Dear Sir
2. My Dear Sir
3. Sir
4. Sir Mr X

44. Margin to a letter is like ...............

1. engine to a machine
2. frame of a picture
3. evidence for the communication
4. borders

45. A group discussion of a real life situation with in a training environment is ............... ..............................

1. case study method
2. discussion
3. listening
4. all of the above

46. Bad Listeners will make ............... communication

1. excellent
2. good
3. bad
4. rather favorable

47. Subscription of a letter ...............

1. contains name and address of the sender
2. contains principal message
3. contains name and address of the receiver
4. Place and date

48. The possibility of misunderstanding at any step ...............

1. channel
2. brain drain
3. output
4. medium

49. The information the receiver gets is called ...............

1. input
2. message
3. output
4. source

50. Sources of information ...............

1. meeting
2. old files
3. observation
4. all the above