Business Communication Multiple Choice Questions and Answers

41. A group discussion of a real life situation with in a training environment is ............... ..............................

1. case study method
2. discussion
3. listening
4. all of the above

42. Bad Listeners will make ............... communication

1. excellent
2. good
3. bad
4. rather favorable

43. Subscription of a letter ...............

1. contains name and address of the sender
2. contains principal message
3. contains name and address of the receiver
4. Place and date

44. The possibility of misunderstanding at any step ...............

1. channel
2. brain drain
3. output
4. medium

45. The information the receiver gets is called ...............

1. input
2. message
3. output
4. source

46. Sources of information ...............

1. meeting
2. old files
3. observation
4. all the above

47. Information about its products is ............... information

1. planning
2. external
3. internal
4. deciding

48. ............... is the essential aspect of communication

1. telephone
2. enclosure
3. letter
4. feedback

49. Communication is the ............... of business

1. nervous system
2. Backbone
3. life blood
4. both (1) & (2)

50. Warning can be...............

1. particular
2. general or specific
3. specific
4. Completely general