Business Communication Multiple Choice Questions and Answers

41. When Respected Sir is the salutation the appropriate complimentary clause is ...............

1. Yours affectionately
2. Yours sincerely
3. Yours faithfully
4. Yours lovingly

42. Appropriate salutation for an application is ...............

1. Dear Sir
2. My Dear Sir
3. Sir
4. Sir Mr X

43. Margin to a letter is like ...............

1. engine to a machine
2. frame of a picture
3. evidence for the communication
4. borders

44. A group discussion of a real life situation with in a training environment is ............... ..............................

1. case study method
2. discussion
3. listening
4. all of the above

45. Bad Listeners will make ............... communication

1. excellent
2. good
3. bad
4. rather favorable

46. Subscription of a letter ...............

1. contains name and address of the sender
2. contains principal message
3. contains name and address of the receiver
4. Place and date

47. The possibility of misunderstanding at any step ...............

1. channel
2. brain drain
3. output
4. medium

48. The information the receiver gets is called ...............

1. input
2. message
3. output
4. source

49. Sources of information ...............

1. meeting
2. old files
3. observation
4. all the above

50. Information about its products is ............... information

1. planning
2. external
3. internal
4. deciding