Communication Skills MCQ Quiz - Multiple Choice Questions & Answers Page 2

11. If you hear a tannoy at the railway station what information is likely to be announced?

1. who the station manager is
2. where to get a coffee
3. the next train departure

12. If you need to make a phone call for information what could you do before you call?

1. prepare your questions
2. brush your teeth
3. make a coffee

13. You have a discussion with a friend about politics. You dont agree with them. What should you do?

1. change the subject
2. say what you believe
3. get angry with your friend

14. How would you communicate with your childs teacher?

1. send a text
2. visit their house
3. send a postcard
4. phone the school

15. How would you communicate with your neighbour?

1. send a text
2. go to their house
3. send a postcard
4. phone them

16. When would you send a postcard?

1. when you want to go out with your friend
2. when you cant get to work
3. when you are on holiday
4. when you want a doctors appointment

17. Which of these is not a form of communication?

1. talking
2. washing
3. body language
4. listening

18. Which of these is a communication skill?

1. talking clearly
2. chewing gum
3. looking bored
4. Gentlemen