Business Communication multiple choice questions and answers on Business Communication MCQ questions quiz on Business Communication objective questions.

Business Communication MCQ Questions and Answers Quiz

1. Communication is a …………………….

  1. three way process
  2. one way process
  3. two way process
  4. four way process

2. The main objective of communication is

  1. control and management
  2. information and persuasion
  3. skill and personality development
  4. need

3. The downward communication flow from

  1. a superior to a superior
  2. a subordinate to a superior
  3. a subordinate to a subordinate
  4. a superior to a subordinate

4. ……………………. channel of communication called the grapevine

  1. horizontal
  2. formal
  3. informal
  4. vertical

5. Examples of oral communication …………………….

  1. telephone
  2. letter
  3. e-mail
  4. fax

6. How to make audio-visual communication effective?

  1. speak politely
  2. the pictures are colourful
  3. clearly written
  4. silent

7. Written communication includes

  1. film
  2. reports & forms
  3. interviews
  4. speaking

8. Communication saves time in

  1. oral communication
  2. internal communication
  3. interview
  4. schedule

9. The most important part of the letter is

  1. body of the letter
  2. the heading
  3. date
  4. post script

10. Normal salutation in chairmans speech will be

  1. Respected Sir
  2. Ladies and Gentlemen
  3. Dear Sir
  4. Madame
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MCQ Multiple Choice Questions and Answers on Business Communication

Business Communication Question and Answer