Operations Management Multiple Choice Questions and Answers

41. ISO 9000 is a ...............

1. International standard
2. National standard
3. Local standard
4. None of these

42. Walter Shewhart is listed among the most important people of POM because of his contributions to

1. assembly line production
2. Measuring productivity in the service sector
3. Statistical quality control
4. Just-in-Time inventory methods

43. Which of the following is not a part of scientific management principles?

1. Replacement of rule of thumb
2. Scientific selection of employees
3. Supervise each worker in detail
4. Coercion

44. Which of the following is theobjective of plant layout

1. Streamline the flow of materials through the plant
2. Facilitate the manufacturing process
3. Minimise materials handling cost
4. all of these

45. ...............is a priority rule that gives top priority to the waiting job whose operation time at a work center is shortest.

1. Material shortage
2. Shortest-processing-time rule
3. a and b
4. None of these

46. ...............is the level of output volume for which total cost equals total revenues

1. Profit
2. Breakeven point
3. sales
4. all of these

47. All of the following are differences between manufacturing and service operations EXCEPT

1. Quality is more easily measured in service operations
2. Productivity is easier to measure in manufacturing operations
3. Contact with customers is more prevalent with persons working in service operations
4. Accumulation or decrease in inventory of finished products is more applicable to manufacturing operations

48. Henry Ford is noted for his contributions to

1. Quality control
2. Assembly line operations
3. Scientific management
4. Standardization of parts

49. is an information management system that connects all departments and disciplines within a company making them an integrated unit.

1. Enterprise asset management
2. Entrepreneurship development
3. Manpower planning
4. None of these

50. Which of the following is the objective of motion study?

1. To eliminate all non-productive and ineffective motions
2. To develop more effective and productive patterns of movements
3. a and b
4. None