HRM Multiple Choice Questions and Answers

11. The term emotional labour is associated with which author?

1. Arlie Hochschild
2. Stephen Fineman
3. David Sims
4. Yiannis Gabriel

12. Which one is not the specific goal of human resource management?

1. Attracting applicants
2. Separating employees
3. Retaining employees
4. Motivating employees

13. Why is job analysis so infused with organisational politics?

1. Because it is a process which could lead to contraction of employees in a department and therefore diminishing its power base
2. A result of interdepartmental rivalry
3. Because it is not an objective activity
4. Because it is a process through which companies try to shed labour

14. In strategic human resource management, HR strategies are generally aligned with:

1. business strategy
2. marketing strategies
3. finance strategy
4. economic strategy

15. How can HRM help to build successful cross-border alliances?

1. By ensuring that organisations spend 25% of their budgets on cross-border alliances
2. By ensuring that a strategy is in place before embarking on a cross-border alliance
3. By ensuring that organisations export their ideas to other societies and cultures
4. By ensuring that international joint ventures are staffed by high-quality managers

16. People cast in the role of contributors to production are called …………….

1. Capitalist
2. Land owners
3. Human Resources
4. Consumers

17. Management function arises as a result of:

1. Consumer preferences
2. Abundance of capital
3. Expansion of industry
4. Shortage of labour

18. To achieve goals organisations require employees:

1. Control
2. Direction
3. Commitment
4. Cooperation

19. Quality- oriented organisation primary concern centers around ………………

1. Coordination
2. Communication
3. Human Resources
4. Discipline

20. Boundary crossing is an activity that

1. Creates internal organisational conflict between different departments as they compete togenerate new practices
2. Occurs when organisations advance into new areas of the market
3. Undermines the integration of an organisation through the breakdown of the departmental boundaries.Is focused upon achieving internal organisational integration between various organisational roles and units in order to generate creativity and synergy