Communication Skills MCQ Questions and Answers Quiz

11. If you have to ring the doctors surgery what information might you need to have ready?

  1. your National Insurance number
  2. your shoe size
  3. your name and date of birth

12. If you want to complain, whats the best way to behave?

  1. stay calm but stick to your point
  2. get very angry
  3. get ready to cry

13. If you hear a tannoy at the railway station what information is likely to be announced?

  1. who the station manager is
  2. where to get a coffee
  3. the next train departure

14. If you need to make a phone call for information what could you do before you call?

  1. prepare your questions
  2. brush your teeth
  3. make a coffee

15. You have a discussion with a friend about politics. You dont agree with them. What should you do?

  1. change the subject
  2. say what you believe
  3. get angry with your friend

16. How would you communicate with your childs teacher?

  1. send a text
  2. visit their house
  3. send a postcard
  4. phone the school

17. How would you communicate with your neighbour?

  1. send a text
  2. go to their house
  3. send a postcard
  4. phone them

18. When would you send a postcard?

  1. when you want to go out with your friend
  2. when you cant get to work
  3. when you are on holiday
  4. when you want a doctors appointment

19. Which of these is not a form of communication?

  1. talking
  2. washing
  3. body language
  4. listening

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