Business Communication Multiple Choice Questions and Answers

81. Informal communication is otherwise known as ...............

1. external communication
2. person to person communication
3. internal communication
4. Authoritative communication

82. Facial expressions and gestures are known as ...............

1. both 1 & 2
2. face to face communication
3. oral communication
4. Multimedia communication

83. Communication in an organization should ideally flow...............

1. both ways
2. from top to bottom
3. from bottom to top
4. horizontally

84. The official record of the proceeding of a meeting is known as ...............

1. prospectus
2. agenda
3. minutes
4. report

85. The participants of a board meeting are ...............

1. member and directors
2. member
3. directors
4. outsiders

86. Minutes of resolutions is only resolutions...............

1. decision-making
2. recorded
3. development
4. authenticated

87. A report is a basic management tool used in ...............

1. individual development
2. personality development
3. decision making
4. Self motivation

88. Press reports refers to...............

1. oral communication
2. reports in newspapers
3. reports through letters
4. written communication

89. A concise and accurate record of the proceedings at a meeting is called as ...............

1. invoice
2. resolution
3. minutes
4. agenda

90. List of items of business to be considered at a meeting is called as ...............

1. prospectus
2. agenda
3. dividend
4. reports