Business Communication Multiple Choice Questions and Answers

81. Facial expressions and gestures are known as ...............

1. both 1 & 2
2. face to face communication
3. oral communication
4. Multimedia communication

82. Communication in an organization should ideally flow...............

1. both ways
2. from top to bottom
3. from bottom to top
4. horizontally

83. The official record of the proceeding of a meeting is known as ...............

1. prospectus
2. agenda
3. minutes
4. report

84. The participants of a board meeting are ...............

1. member and directors
2. member
3. directors
4. outsiders

85. Minutes of resolutions is only resolutions...............

1. decision-making
2. recorded
3. development
4. authenticated

86. A report is a basic management tool used in ...............

1. individual development
2. personality development
3. decision making
4. Self motivation

87. Press reports refers to...............

1. oral communication
2. reports in newspapers
3. reports through letters
4. written communication

88. A concise and accurate record of the proceedings at a meeting is called as ...............

1. invoice
2. resolution
3. minutes
4. agenda

89. List of items of business to be considered at a meeting is called as ...............

1. prospectus
2. agenda
3. dividend
4. reports

90. Minutes of a meeting are usually prepared by ...............

1. shareholder
2. secretary
3. chairman
4. laymen