Business Communication Multiple Choice Questions and Answers

71. The letter of acknowledgement ...............

1. avoids misunderstanding
2. provides a record
3. shows courtesy
4. serves all the above purposes

72. The letter should be based on...............

1. we attitude
2. I attitude
3. you attitude
4. my attitude

73. The reimbursement of expenses is generally made by the...............

1. subordinate
2. principal
3. agent
4. owner

74. Interpretation of data is followed by...............

1. conclusions
2. recommendation
3. suggestion
4. complaint

75. Communication network in any organization is...............

1. oral & non-verbal
2. internal & external
3. verbal & written
4. feedback

76. Empathy leads to ...............

1. greater focus
2. greater receptivity
3. more involvement
4. causality

77. Colours also have a ............... effect

1. sociological
2. psychological
3. physiological
4. socio psychological

78. Blue colour refers ...............

1. danger
2. sincerity
3. traditional
4. faith

79. Gray colour refers ...............

1. life & coolness
2. confidence & wisdom
3. cheerfulness & vigour
4. danger

80. Bold colour in a report implies ...............

1. power
2. emphasis
3. attention
4. traditional