Business Communication Multiple Choice Questions and Answers

71. The reimbursement of expenses is generally made by the...............

1. subordinate
2. principal
3. agent
4. owner

72. Interpretation of data is followed by...............

1. conclusions
2. recommendation
3. suggestion
4. complaint

73. Communication network in any organization is...............

1. oral & non-verbal
2. internal & external
3. verbal & written
4. feedback

74. Empathy leads to ...............

1. greater focus
2. greater receptivity
3. more involvement
4. causality

75. Colours also have a ............... effect

1. sociological
2. psychological
3. physiological
4. socio psychological

76. Blue colour refers ...............

1. danger
2. sincerity
3. traditional
4. faith

77. Gray colour refers ...............

1. life & coolness
2. confidence & wisdom
3. cheerfulness & vigour
4. danger

78. Bold colour in a report implies ...............

1. power
2. emphasis
3. attention
4. traditional

79. Informal communication is otherwise known as ...............

1. external communication
2. person to person communication
3. internal communication
4. Authoritative communication

80. Facial expressions and gestures are known as ...............

1. both 1 & 2
2. face to face communication
3. oral communication
4. Multimedia communication