Business Communication MCQ Questions and Answers Quiz

61. All the media available can be broadly classified into............... groups

  1. four
  2. two
  3. three
  4. five

62. Audio-Visual communication is most suitable for mass............... and mass ...............

  1. save & store
  2. publicity & education
  3. policies & political
  4. Education & political

63. ............... is the information or ideas the sender wants to give the receiver

  1. message
  2. input
  3. channel
  4. output

64. The letter of acknowledgement ...............

  1. avoids misunderstanding
  2. provides a record
  3. shows courtesy
  4. serves all the above purposes

65. The letter should be based on...............

  1. we attitude
  2. I attitude
  3. you attitude
  4. my attitude

66. The reimbursement of expenses is generally made by the...............

  1. subordinate
  2. principal
  3. agent
  4. owner

67. Interpretation of data is followed by...............

  1. conclusions
  2. recommendation
  3. suggestion
  4. complaint

68. Communication network in any organization is...............

  1. oral & non-verbal
  2. internal & external
  3. verbal & written
  4. feedback

69. Empathy leads to ...............

  1. greater focus
  2. greater receptivity
  3. more involvement
  4. causality

70. Colours also have a ............... effect

  1. sociological
  2. psychological
  3. physiological
  4. socio psychological
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