Business Communication MCQ Questions and Answers Quiz

61. ............... refers to the special language of a trade

  1. colloquialism
  2. jargon
  3. expression
  4. suggestion

62. Audio-Visual communication is ...............

  1. both (a) & (b)
  2. sight
  3. sound
  4. noise

63. ............... is the process of arriving at agreement through consultation

  1. vertical
  2. consensus
  3. horizontal
  4. upward

64. Contents of offers and quotation are ...............

  1. request for price
  2. details of product
  3. pleasing tone
  4. request for traders information

65. Effective advice ........................

  1. promotes understandings
  2. is both man-oriented & work oriented
  3. is given in the workers interest
  4. all the above

66. All the media available can be broadly classified into............... groups

  1. four
  2. two
  3. three
  4. five

67. Audio-Visual communication is most suitable for mass............... and mass ...............

  1. save & store
  2. publicity & education
  3. policies & political
  4. Education & political

68. ............... is the information or ideas the sender wants to give the receiver

  1. message
  2. input
  3. channel
  4. output

69. The letter of acknowledgement ...............

  1. avoids misunderstanding
  2. provides a record
  3. shows courtesy
  4. serves all the above purposes

70. The letter should be based on...............

  1. we attitude
  2. I attitude
  3. you attitude
  4. my attitude
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