Business Communication MCQ Questions and Answers Quiz

61. ............... is quite often a physical barrier to communication

  1. by passed instruction
  2. noise
  3. interpretation of words
  4. all of the above

62. ............... refers to the special language of a trade

  1. colloquialism
  2. jargon
  3. expression
  4. suggestion

63. Audio-Visual communication is ...............

  1. both (a) & (b)
  2. sight
  3. sound
  4. noise

64. ............... is the process of arriving at agreement through consultation

  1. vertical
  2. consensus
  3. horizontal
  4. upward

65. Contents of offers and quotation are ...............

  1. request for price
  2. details of product
  3. pleasing tone
  4. request for traders information

66. Effective advice ........................

  1. promotes understandings
  2. is both man-oriented & work oriented
  3. is given in the workers interest
  4. all the above

67. All the media available can be broadly classified into............... groups

  1. four
  2. two
  3. three
  4. five

68. Audio-Visual communication is most suitable for mass............... and mass ...............

  1. save & store
  2. publicity & education
  3. policies & political
  4. Education & political

69. ............... is the information or ideas the sender wants to give the receiver

  1. message
  2. input
  3. channel
  4. output

70. The letter of acknowledgement ...............

  1. avoids misunderstanding
  2. provides a record
  3. shows courtesy
  4. serves all the above purposes
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