Business Communication MCQ Questions and Answers Quiz

21. The inside address should be written

  1. above the salutation
  2. below the salutation
  3. above the heading
  4. above the date

22. Reports from the subordinates to the superiors take the form of

  1. face-to-face communication
  2. upward communication
  3. downward communication
  4. visual communication

23. Pictures, slides, films fall under

  1. reporting
  2. body languages
  3. audio-visual communication
  4. visual communication

24. Realizing the potential of the self is part of the

  1. skill development
  2. communication development
  3. language development
  4. personality development

25. Salutation

  1. comes at the end of the letter
  2. comes above inside address
  3. begins at left hand margin of the letter
  4. comes in body of the letter

26. Messieurs

  1. is a title like Doctor
  2. a French term meaning gentlemen
  3. used in singular
  4. many

27. A memo is an example for

  1. lateral communication
  2. internal communication
  3. external communication
  4. Written communication

28. Gestures is an example for

  1. speeches
  2. body language
  3. grammar
  4. written

29. The term communis derived from .................... word

  1. Chinese
  2. Greek
  3. Latin
  4. English

30. Communication means ............................. information, feeling and thoughts, with others

  1. conveying
  2. to receive
  3. exchange of
  4. all the above

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