Business Communication MCQ Questions and Answers Quiz

141. When superiors provide directions to their subordinates regarding what to do, which is known as ............................. communication

  1. downward
  2. upward
  3. horizontal
  4. lateral

142. The minimum number of members necessary for a meeting is called as ..............................

  1. proxy
  2. quorum
  3. resolution
  4. prospectus

143. Bio-data is enclosed with the following letter .........................

  1. complaint letter
  2. sales letter
  3. application letter
  4. collection letter

144. Language used in essay writing is

  1. confidential
  2. simple
  3. difficult
  4. ambiguous

145. Which one is not a component of a business letter

  1. subject
  2. envelope
  3. salutation
  4. complimentary close

146. The American style of writing the date in business letter starts with ...........................

  1. year
  2. day
  3. month
  4. time

147. Informal communication network within the organization is known as

  1. mass communication
  2. interpersonal communication
  3. intrapersonal communication
  4. grapevines

148. What kind of information should be included in a resume

  1. affiliation and membership
  2. work experience
  3. education
  4. letter of recommendation

149. Effective communication can only be achieved when ...................................

  1. thoughts are organized
  2. the audience is understood
  3. feedback is encouraged
  4. systematic delivery of speech

150. Words that have more than one meaning are called as

  1. trigger wards
  2. equivocal terms
  3. jargon
  4. biased language
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