Business Communication MCQ Questions and Answers Quiz

101. Dunning letters are also called ...............

  1. compliant letters
  2. collection letters
  3. letter of credit
  4. Suggestion letters

102. Motivation can be achieved through ............... ............... incentives

  1. non-monetary
  2. Monetary
  3. social
  4. legal

103. Letter of credit is issued ...............

  1. by customer
  2. by bank
  3. by supplier
  4. By public

104. One of the following directly relates to provision of credit...............

  1. recurring deposit
  2. current account
  3. savings account
  4. discounting bills

105. Marine insurance is effected FPA denotes -----------

  1. free of partial average
  2. free of particular average
  3. free of particular assignment
  4. Fare of particular assignment

106. The exit communication takes place when an employee............... the organization

  1. both leaves
  2. enter into
  3. learning from
  4. (1 & 2)

107. Clearance sales refer to...............

  1. sale of food products
  2. sale of pure chemicals
  3. sale of detergents
  4. Sale of chemicals

108. ............... means giving a particular bias to the reality

  1. inferring
  2. abstracting
  3. slanting
  4. information

109. ............... _stands for mental health

  1. co-operation
  2. morale
  3. motivation
  4. coordination

110. ............... is a very conscious process of communication

  1. action
  2. warning
  3. order
  4. education
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