Business Etiquette Multiple Choice Questions and Answers for Practice
Business Etiquette MCQ Questions for Practice
16. Making small talk is vital for conducting business today because it:
Correct Answer is: All of the above.
17. Office gossip destroys careers, however, if you are only listening to gossip:
Correct Answer is: You are just as guilty as the one who is telling you gossip.
18. Once you are in someones personal office, you can create a level of rapport by:
Correct Answer is: Make comments about the building, facility or some aspect of their office.
19. Regarding criticism in the workplace, remember to:
Correct Answer is: Offer a patient critique and never criticize anyone.
20. Someone in your office uses a wheelchair. When speaking to them, you:
Correct Answer is: Sit down so that you are at eye level with them so they wont strain their neck.
21. To master the art of networking:
Correct Answer is: Take cards and talk to people with whom you might develop a meaningful and mutually beneficial relationship over time and who might eventually buy or refer your companys product or services.
22. What is one of the problems in business today that result from poor listening skills?
Correct Answer is: All of the above
23. When breaking the ice with a contact at the beginning of a meeting it is appropriate to discuss such things as the weather, politics and traffic.
Correct Answer is: False Statement
24. When corresponding with a business contact by email you should:
Correct Answer is: Be as formal as if you were writing an actual letter on paper
25. When dealing with corporate politics, its usually best to:
Correct Answer is: Respect all peoples opinions and treat everyone fairly to help make the best decision for the success of the company.
26. When giving a compliment, its best to:
Correct Answer is: Compliment specific behaviours regarding work, avoid personal compliments.
27. When making a business introduction between two people, the most important rule to remember is:
Correct Answer is: Use the name of the most important person first in the introduction.
28. When making an entrance into an office with people working at their desks, its always best to:
Correct Answer is: Do your best to not draw attention to yourself.
29. When meeting a contact of the opposite sex the man should wait for the woman to initiate the handshake.
Correct Answer is: False Statement
30. When you are a guest in someones office, it is best to:
Correct Answer is: Be brief. Offer them leave-behinds. Follow up when you say you will.
