6 Common Software Buyer Mistakes and How to Avoid Them

In 2023, analysts predict that small businesses will spend an extra 10 to 20 percent on software. Avoiding common software mistakes might make or break a lot of these small companies.

When comparing options for software, do you know the most important features to look for? There's a lot more to choosing a business software provider than simply comparing software costs.

The following guide will explain 6 common errors to avoid so that you choose the best software for your needs.

1. No Solution Testing

When choosing software, avoid those without advanced solution testing. That's because different vendors usually use custom demo versions.

Demos commonly use vapor-ware to close sales, but vapor-ware might only be a concept. If the full software isn't ready, you might not find out until it's too late and you've signed a contract. Visit directdeals.com for examples of completed software options.

2. Using Solution Consultants

Many small businesses use solution consultants to help use whatever software they choose. However, they tend to upsell buyers with the most expensive solutions instead of considering the company's best interest.

They also want to extend engagements instead of finding the fastest solution. So, make your own decisions to find easy solutions and save yourself time and money.

3. Not Considering All Options

Try not to get stuck on one software solution when making a purchase. Every industry has many different ways to solve problems and you shouldn't go with the first one you find.

By viewing a wide range of solutions, you'll learn more about the solution space overall. Then, you can feel confident when it comes time to make a final selection.

4. Not Asking for References

Any reputable vendor should be able to provide at least 3 references for you. Make sure to ask their references what estimate they received and what their actual cost was.

That way you'll know what to actually expect when you receive a quote from the vendor. Call as many of the references as possible to ensure consistency.

5. No Regular Software Updates

Make sure that the software you choose can grow and change along with your business. Select a vendor for their initial offering, but make sure they also provide free solution enhancements as they become available.

If there are any restrictions for the updates you'll receive, they need to tell you upfront. Also, ask how frequently they issue updates and how they communicate that with their customers.

6. Too Many Bugs

You must choose a software company that is prepared to fix bugs and ask what procedures they use to fix them. They also must provide fixes specific to your company's needs.

Try reading customer reviews of different software to gauge a vendor's response time. How quickly they fix problems can either be a huge strength or a huge weakness.

Avoiding Common Software Buyer Mistakes

Remember the 6 common software buyer mistakes mentioned in this guide to help your business grow. Software should make operations easier, not create more headaches.

Take a look around our blog's business management section for more helpful tips.

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