Communication Skills MCQs Quiz Multiple Choice Questions & Answers

1. Which of these is a communication skill?

1. talking at the same time as someone else
2. listening to what people say
3. putting your fingers in your ears

2. Which of these is not a communication skill?

1. running
2. texting
3. chatting to people

3. What body language shows you are listening?

1. turning away from the speaker
2. nodding and making eye contact
3. looking out of the window

4. Which of these is not a communication skill?

1. laughing
2. swimming
3. asking questions

5. Someone is telling you about an accident theyve had. How would you react?

1. look pleased
2. look behind you
3. look concerned

6. Which of these is a communication skill?

1. checking the weather forecast
2. checking the time
3. checking that youve understood someone

7. Which of these is a communication skill?

1. saying the same thing over and over
2. saying why you believe something
3. saying what people want to hear

8. If you dont agree with someone else, what would you say?

1. You are wrong.
2. I dont agree.
3. Stop talking rubbish.

9. If you have to ring the doctors surgery what information might you need to have ready?

1. your National Insurance number
2. your shoe size
3. your name and date of birth

10. If you want to complain, whats the best way to behave?

1. stay calm but stick to your point
2. get very angry
3. get ready to cry

11. If you hear a tannoy at the railway station what information is likely to be announced?

1. who the station manager is
2. where to get a coffee
3. the next train departure

12. If you need to make a phone call for information what could you do before you call?

1. prepare your questions
2. brush your teeth
3. make a coffee

13. You have a discussion with a friend about politics. You dont agree with them. What should you do?

1. change the subject
2. say what you believe
3. get angry with your friend

14. How would you communicate with your childs teacher?

1. send a text
2. visit their house
3. send a postcard
4. phone the school

15. How would you communicate with your neighbour?

1. send a text
2. go to their house
3. send a postcard
4. phone them

16. When would you send a postcard?

1. when you want to go out with your friend
2. when you cant get to work
3. when you are on holiday
4. when you want a doctors appointment

17. Which of these is not a form of communication?

1. talking
2. washing
3. body language
4. listening

18. Which of these is a communication skill?

1. talking clearly
2. chewing gum
3. looking bored
4. Gentlemen