Business Communication MCQ Questions and Answers Quiz

61. Contents of offers and quotation are ...............

  1. request for price
  2. details of product
  3. pleasing tone
  4. request for traders information

62. Effective advice ........................

  1. promotes understandings
  2. is both man-oriented & work oriented
  3. is given in the workers interest
  4. all the above

63. All the media available can be broadly classified into............... groups

  1. four
  2. two
  3. three
  4. five

64. Audio-Visual communication is most suitable for mass............... and mass ...............

  1. save & store
  2. publicity & education
  3. policies & political
  4. Education & political

65. ............... is the information or ideas the sender wants to give the receiver

  1. message
  2. input
  3. channel
  4. output

66. The letter of acknowledgement ...............

  1. avoids misunderstanding
  2. provides a record
  3. shows courtesy
  4. serves all the above purposes

67. The letter should be based on...............

  1. we attitude
  2. I attitude
  3. you attitude
  4. my attitude

68. The reimbursement of expenses is generally made by the...............

  1. subordinate
  2. principal
  3. agent
  4. owner

69. Interpretation of data is followed by...............

  1. conclusions
  2. recommendation
  3. suggestion
  4. complaint

70. Communication network in any organization is...............

  1. oral & non-verbal
  2. internal & external
  3. verbal & written
  4. feedback
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MCQ Multiple Choice Questions and Answers on Business Communication

Business Communication Question and Answer