Business Communication MCQ Questions and Answers Quiz

61. ............... is the process of arriving at agreement through consultation

  1. vertical
  2. consensus
  3. horizontal
  4. upward

62. Contents of offers and quotation are ...............

  1. request for price
  2. details of product
  3. pleasing tone
  4. request for traders information

63. Effective advice ........................

  1. promotes understandings
  2. is both man-oriented & work oriented
  3. is given in the workers interest
  4. all the above

64. All the media available can be broadly classified into............... groups

  1. four
  2. two
  3. three
  4. five

65. Audio-Visual communication is most suitable for mass............... and mass ...............

  1. save & store
  2. publicity & education
  3. policies & political
  4. Education & political

66. ............... is the information or ideas the sender wants to give the receiver

  1. message
  2. input
  3. channel
  4. output

67. The letter of acknowledgement ...............

  1. avoids misunderstanding
  2. provides a record
  3. shows courtesy
  4. serves all the above purposes

68. The letter should be based on...............

  1. we attitude
  2. I attitude
  3. you attitude
  4. my attitude

69. The reimbursement of expenses is generally made by the...............

  1. subordinate
  2. principal
  3. agent
  4. owner

70. Interpretation of data is followed by...............

  1. conclusions
  2. recommendation
  3. suggestion
  4. complaint
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MCQ Multiple Choice Questions and Answers on Business Communication

Business Communication Question and Answer