Business Communication MCQ Questions and Answers Quiz

11. Telephonic conversation is a

  1. visual communication
  2. verbal communication
  3. non-verbal communication
  4. written

12. The communication cycle, the process of re translation of signals into ideas is called

  1. response
  2. encoding
  3. decoding
  4. feedback

13. The inside address should be written

  1. above the salutation
  2. below the salutation
  3. above the heading
  4. above the date

14. Reports from the subordinates to the superiors take the form of

  1. face-to-face communication
  2. upward communication
  3. downward communication
  4. visual communication

15. Pictures, slides, films fall under

  1. reporting
  2. body languages
  3. audio-visual communication
  4. visual communication

16. Realizing the potential of the self is part of the

  1. skill development
  2. communication development
  3. language development
  4. personality development

17. Salutation

  1. comes at the end of the letter
  2. comes above inside address
  3. begins at left hand margin of the letter
  4. comes in body of the letter

18. Messieurs

  1. is a title like Doctor
  2. a French term meaning gentlemen
  3. used in singular
  4. many

19. A memo is an example for

  1. lateral communication
  2. internal communication
  3. external communication
  4. Written communication

20. Gestures is an example for

  1. speeches
  2. body language
  3. grammar
  4. written
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MCQ Multiple Choice Questions and Answers on Business Communication

Business Communication Question and Answer