Business Communication MCQ Questions and Answers Quiz

141. Bio-data is enclosed with the following letter .........................

  1. complaint letter
  2. sales letter
  3. application letter
  4. collection letter

142. Language used in essay writing is

  1. confidential
  2. simple
  3. difficult
  4. ambiguous

143. Which one is not a component of a business letter

  1. subject
  2. envelope
  3. salutation
  4. complimentary close

144. The American style of writing the date in business letter starts with ...........................

  1. year
  2. day
  3. month
  4. time

145. Informal communication network within the organization is known as

  1. mass communication
  2. interpersonal communication
  3. intrapersonal communication
  4. grapevines

146. What kind of information should be included in a resume

  1. affiliation and membership
  2. work experience
  3. education
  4. letter of recommendation

147. Effective communication can only be achieved when ...................................

  1. thoughts are organized
  2. the audience is understood
  3. feedback is encouraged
  4. systematic delivery of speech

148. Words that have more than one meaning are called as

  1. trigger wards
  2. equivocal terms
  3. jargon
  4. biased language

149. ............................ is an authoritative communication

  1. advice
  2. order
  3. persuasion
  4. counseling

150. An effort to influence the attitude and feeling of others is

  1. advice
  2. persuasion
  3. suggestion
  4. appreciation
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