Business Communication MCQ Questions and Answers Quiz

131. ............................. is usually indicated if anything is to be attached to a letter

  1. index
  2. appendix
  3. annexures
  4. enclosures

132. ........................ is an important element in all business letters

  1. salutation
  2. signature
  3. letter head
  4. complimentary close

133. .......................... is the set of instructions given to the computers

  1. human ware
  2. hardware
  3. software
  4. firmware

134. ....................... computers operates by measuring

  1. hybrid
  2. analog
  3. digital
  4. main frame

135. .......................... is something written after the letter is closed

  1. postscripts
  2. copy distribution
  3. enclosures
  4. reference

136. .............................. is used at the end of a sentence which expresses a strong feeling

  1. semi colon
  2. colon
  3. exclamation mark
  4. the colon

137. ................................. is the process of arriving at agreement through consultation

  1. informal
  2. consensus
  3. grapevine
  4. braindrain

138. An ...................... report can be denied at any time

  1. special
  2. oral
  3. written
  4. informal

139. When superiors provide directions to their subordinates regarding what to do, which is known as ............................. communication

  1. downward
  2. upward
  3. horizontal
  4. lateral

140. The minimum number of members necessary for a meeting is called as ..............................

  1. proxy
  2. quorum
  3. resolution
  4. prospectus
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MCQ Multiple Choice Questions and Answers on Business Communication

Business Communication Question and Answer