Business Communication MCQ Questions and Answers Quiz

131. ……………………. is an important element in all business letters

  1. salutation
  2. signature
  3. letter head
  4. complimentary close

132. ……………………. is the set of instructions given to the computers

  1. human ware
  2. hardware
  3. software
  4. firmware

133. ……………………. computers operates by measuring

  1. hybrid
  2. analog
  3. digital
  4. main frame

134. ……………………. is something written after the letter is closed

  1. postscripts
  2. copy distribution
  3. enclosures
  4. reference

135. ……………………. is used at the end of a sentence which expreses a strong feeling

  1. semi colon
  2. colon
  3. exclamation mark
  4. the colon

136. ……………………. is the process of arriving at agreement through consultation

  1. informal
  2. consensus
  3. grapevine
  4. braindrain

137. An …………………….report can be denied at any time

  1. special
  2. oral
  3. written
  4. informal

138. When superiors provide directions to their subordinates regarding what to do, which is known as ............... communication

  1. downward
  2. upward
  3. horizontal
  4. lateral

139. The minimum number of members necessary for a meeting is called as …………………….

  1. proxy
  2. quorum
  3. resolution
  4. prospectus

140. Bio-data is enclosed with the following letter …………………….

  1. complaint letter
  2. sales letter
  3. application letter
  4. collection letter
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MCQ Multiple Choice Questions and Answers on Business Communication

Business Communication Question and Answer